Berklee College PT Dispatcher

Discussion in 'Getting on the job?' started by Kilvinsky, Apr 7, 2017.

  1. Kilvinsky

    Kilvinsky I think, therefore I'll never be promoted.

    Part-Time Dispatcher (1124-215)
    Institution:
    Berklee College of Music

    Location:
    Boston, MA

    Category:
    Admin - Police and Public Safety

    Posted:
    04/06/2017

    Application Due:
    Open Until Filled

    Type:
    Adjunct/Part-Time



    The Dispatch Operations Center is the 24/7 communications and resource center for the Berklee Public Safety Department and the Berklee College of Music for any services, incidents, or emergencies that occur on this campus.

    Essential Duties and Responsibilities:

    • Track all activities of each shift
    • Monitor all radio communications (Public Safety, Physical Plant, MASCO, and Boston PD)
    • Monitor all cameras. Notify Systems Manager of any malfunctions immediately
    • Monitor Simplex Fire Alarm Panels
    • Answer all phone lines (standard, TTY, and emergency)
    • Enter all shift activities in A.R.M.S. Reporting System
    Possible Additional Duties and Responsibilities

    • Log into Lenel Alarm Monitoring System
    • Check email for One Pass Information
    • Systems Checks (Monitors, DVRs, Satellite phone) and record in log/checklist.
    • Radio checks of all shift personnel at the beginning and middle of each shift
    • Fixed Post Equipment checks within the first hour of the shift
    • Check emergency phones once a week. Notify Systems Manager of malfunctions immediately
    • Dispatcher Tours: To be performed once per month to determine any problems or issues with cameras, door alarms, or other security equipment that may require maintenance or repair.
    • Will access Criminal Justice Information System (CJIS) as ordered by the Officer In Charge (O.I.C.)
    Required Skills:
    • Individual must be able to effectively speak, read and write reports in English.
    • Strong customer service skills.
    • Have a basic knowledge of fire alarm systems.
    • Strong computer skills.
    • Ability to multi-task.
    • Able to work under pressure.
    • Must be able to wear the required uniform
    • Ability to maintain control and decorum during emergency situations
    • Must successfully complete the Public Safety Communication Certification Training
    • Demonstrated capacity to develop & maintain effective working relationships with individuals & organizations reflecting a broad range of identities, perspectives & experiences
    • Associates degree or 2-3 years related experience
    • Previous experience as a Dispatcher preferred
    • Must have a comprehensive knowledge of computer programs
    DISCLAIMER:

    The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

    External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

    *** Application Instructions Specific to this Position ***

    Currently enrolled Berklee students may not apply for staff or faculty positions.

    Applicants who are both interested and qualified should submit the following materials:

    • Cover letter that addresses the applicant's capabilities and experiences.
    • A resume or CV.
    Incomplete applications will not be considered. The position will remain open for applications until filled.

    Berklee College of Music is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

    Additional perks:

    Berklee provides a diverse and inclusive work environment

    We all share a universal love for listening to, and creating music

    We work on Macs

    Great benefits

    Application Information
    Contact:
    Office of Human Resources
    Berklee College of Music

    Online App. Form:
    http://berklee.silkroad.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=1124
     

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